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Career Development Operations Specialist

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Location: Norwalk, CT, United States
Schedule: M-F 8a-5p

Description

We’re looking to hire an Administrative Professional to join our Connecticut Career Development team! The Career Development Operations Specialist will handle a variety of administrative duties, collaborating effectively with vendors, individuals served, staff, and other organizations. This role involves managing billing and financial processes regarding funder requirements and the Career Development department. This position includes overseeing assigned projects and contributing to quality management initiatives. Strong attention to detail, organization, capable of handling multiple tasks and deadlines efficiently while thriving in a dynamic and fast-paced setting. Excellent computer skills are a must! The Career Development Operations Specialist will travel to different CT offices to support the needs of the department. This role is ideal for someone eager to make an impact in the human services field while taking on key administrative responsibilities!

Responsibilities:

Supports the daily operations of the Career Development department by assisting with problem-solving and troubleshooting issues as they arise.
Manages billing and financial processes regarding funders and Career Development department.
Collaborates closely with internal teams and vendor partners, providing problem-solving support to ensure smooth operations.
Maintains a thorough understanding of funding sources, documentation standards, and internal processes related to Career Development.
Partners with program management to ensure the quality-of-service delivery, adherence to documentation requirements, and alignment with agency and funder standards.
Provides regular updates to key managers, including the Information & Referral Manager, Client Accounts Manager, Career Development Program Managers, and/or Assistant Service Directors, regarding program needs such as documentation, supplies, and related matters.
Oversees responsibility for the entry of service and funding authorizations. Works with Career Development team to trouble shoot billing issues.

Requirements:

Must possess a bachelor’s degree or equivalent with a minimum of three to five years of experience, preferably working with billing and finances.
Monday-Friday Availability (8a-5p 40 hours/week) Flexible!
Valid Driver's License & Personal Vehicle
Hybrid Position (Requires travel to Norwalk, Danbury, Waterbury, & New Haven offices)
Excellent Computer Skills & Attention to Detail!

Why should you join our team?

Extensive paid training and certification program
Comprehensive benefits package (medical, dental, vision, pet insurance)
Paid time off (increases with years of service)
Self-directed retirement plan options (403B)
PSLF loan forgiveness eligibility
Access to an Employee Assistance Program, including mental health resources
Ongoing diversity, equity, inclusion, and belonging initiatives