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Supported Living Services Manager

Location: Bethel, CT, United States
Schedule: M-F 8A-5P

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About Us: Ability Beyond is a dynamic and innovative non-profit organization dedicated to our mission: to discover, build and celebrate the abilities in all people. As a part of our growing team, you'll have the opportunity to contribute to our success and collaborate with talented professionals who share a passion for excellence.
Position Overview: We are seeking a dedicated and organized Services Manager to join our Danbury leadership team.  You will play a crucial role in ensuring the efficient operation of a mix of various programs. Your responsibilities will include managing front line supervisors, overall program oversight and planning, and other organizational compliance related tasks.  The ideal candidate has leadership experience overseeing multiple locations & teams, is creative with team building & retention and is supportive to their team.  
Key Responsibilities:  
  • Works as a liaison for families, managers and staff as necessary to ensure smooth communication lines
  • Collaborates and communicates with State Agency Funders to report concerns and advocate for resources 
  • Available and flexible for all teams as a mentor for problem solving and relationship building (availability to be a support to programs on nights and weekends, as needed)
  • Coaches Independent Living Managers on hiring, training teams and retention strategies
  • Participates in various committees and projects org-wide
  • Manages budgets within each program including efficient staffing models that meet required staff ratios
  • Identifies need and implements systems/processes to address problems (related to racking, technology, training and efficiencies)
  • Must hold Bachelor's degree from an accredited college or university in a human services related field. 
  • Requires 3 years of experience in education, counseling, rehabilitation related field.
  • Supervisory experience and strong communication skills also required.
  • Financial management and technological skills preferred.
  • Experience working with one or more of the following disabilities: Intellectual & Developmental Disabilities, Autism, Adults or Young Adults with Brain Injuries and/or Mental Health Diagnosis
  • Excellent leadership and administrative skills
  • Billing experience with DDS a plus, but not a requirement. 
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